Shipping & Returns
FREE STANDARD SHIPPING FOR ALL U.S. ORDERS OVER $25
We offer everyday FREE Standard Shipping on all U.S. orders.
Orders received by 4pm CST will be processed and shipped within 2 business days. Please allow additional processing time during holiday periods.
Upon shipping, you will receive an email with your tracking information and estimated delivery date. Estimated delivery during the holiday season is typically 7 to 10 business days from the ship date.
ONLINE PURCHASE RETURNS
We want you to be totally satisfied with your order; however, we understand if a product doesn't work out and we want to make the return process as painless as possible. Naturally, we cannot take returns on overly used products or products purchased outside of our 30-day return window. Please also note that we are not able to accept exchanges of products at this time. Unfortunately, at this time, we do not offer website credit for gift returns. All gift returns will be credited to the credit card of the gift purchaser upon receipt of the return. Sale items are final sale and cannot be returned for a refund.
You will receive a refund only for the item(s) returned. Original shipping costs are not refunded on returned items. Please include a copy of the original order confirmation in the package. Your refund will be issued to the original form of payment within 5-7 business days of the notification email sent to you, acknowledging your return has been processed.
Only items purchased on Kzacosmetics.com will be accepted. If your items were purchased at an authorized retailer, please contact that retailer directly to arrange for a return. Items purchased on Kzacosmetics.com cannot be returned or exchanged at retailers that sell KZA Cosmetics.
All returns should be mailed to:
KZA Cosmetics
Attention: Returns Processing
900 Keosauqua Way #440
Des Moines, IA 50309
Please include a copy of the original order confirmation in the package.
If you have further questions please contact us at kelsi@kzacosmetics.com and we will respond within 24-48 hours (business days).
We offer everyday FREE Standard Shipping on all U.S. orders.
Orders received by 4pm CST will be processed and shipped within 2 business days. Please allow additional processing time during holiday periods.
Upon shipping, you will receive an email with your tracking information and estimated delivery date. Estimated delivery during the holiday season is typically 7 to 10 business days from the ship date.
ONLINE PURCHASE RETURNS
We want you to be totally satisfied with your order; however, we understand if a product doesn't work out and we want to make the return process as painless as possible. Naturally, we cannot take returns on overly used products or products purchased outside of our 30-day return window. Please also note that we are not able to accept exchanges of products at this time. Unfortunately, at this time, we do not offer website credit for gift returns. All gift returns will be credited to the credit card of the gift purchaser upon receipt of the return. Sale items are final sale and cannot be returned for a refund.
You will receive a refund only for the item(s) returned. Original shipping costs are not refunded on returned items. Please include a copy of the original order confirmation in the package. Your refund will be issued to the original form of payment within 5-7 business days of the notification email sent to you, acknowledging your return has been processed.
Only items purchased on Kzacosmetics.com will be accepted. If your items were purchased at an authorized retailer, please contact that retailer directly to arrange for a return. Items purchased on Kzacosmetics.com cannot be returned or exchanged at retailers that sell KZA Cosmetics.
All returns should be mailed to:
KZA Cosmetics
Attention: Returns Processing
900 Keosauqua Way #440
Des Moines, IA 50309
Please include a copy of the original order confirmation in the package.
If you have further questions please contact us at kelsi@kzacosmetics.com and we will respond within 24-48 hours (business days).